Our Office Is Moving: What Customers Need to Know
New Address: 650 Hickory Nut Road
Projected Opening: October 26
A new location for in-person service
We expect to receive customers at 650 Hickory Nut Road on Monday, October 26, 2026.
Why the timing may change
October 26 Is Our Best Estimate
What to Expect During the Office Move
Check for Website Updates
Plan for a One-Day Closure
Visit the New Office
Frequently Asked Questions About the Move
When will ICWD be at its new location?
Most likely, we will be ready to receive customers at the new location on Monday, October 26, 2026.
Why is the exact day not known?
ICWD’s contractors are working on a few remaining construction items and the exact date these items will be complete is unknown to us currently. However, our best estimate is that we will be open for business at the new location on the above date.
Will ICWD be closed while it moves from 5 Prospect Street to 650 Hickory Nut Road?
Yes, while we will do as much work as possible without closing our office, we will have to close for one workday to move items such as the communication and computer equipment.
What day will ICWD be closed to move to the new location?
ICWD will be closed one business day before we begin to receive customers at the new location. Since we anticipate being open for business October 26, 2026, this means ICWD will be closed Friday, October 23, 2026. However, as mentioned above, these dates are subject to change.
Since the exact date of the move is not known, will the information be updated?
ICWD will update the projected closing date and the date we will be working in the new office every Tuesday until we have moved.