Our Office Is Moving: What Customers Need to Know
New Address: 650 Hickory Nut Road
Projected Opening: November 2
A new location for in-person service
We expect to receive customers at 650 Hickory Nut Road on Monday, November 2, 2026.
Why the timing may change
November 2 Is Our Best Estimate
Contractors are finishing a few remaining construction items at our new office. Because we do not yet know exactly when that work will be complete, Monday, November 2, 2026, is our projected date to begin receiving customers at 650 Hickory Nut Road—not a confirmed opening date. We expect to close the office for one business day before the move, currently projected for Friday, October 30. We will update both projected dates every Tuesday until the move is complete.
What to Expect During the Office Move
Check for Website Updates
Plan for a One-Day Closure
We expect to close the office for one business day to move communication and computer equipment. Friday, October 30, 2026, is the projected closure date.
Visit the New Office
We anticipate welcoming customers at 650 Hickory Nut Road on Monday, November 2, 2026, after moving from 5 Prospect Street. Please check website for updates before visiting.
Frequently Asked Questions About the Move
When will ICWD be at its new location?
Most likely, we will be ready to receive customers at the new location on Monday, November 2, 2026.
Why is the exact day not known?
ICWD’s contractors are working on a few remaining construction items and the exact date these items will be complete is unknown to us currently. However, our best estimate is that we will be open for business at the new location on the above date.
Will ICWD be closed while it moves from 5 Prospect Street to 650 Hickory Nut Road?
Yes, while we will do as much work as possible without closing our office, we will have to close for one workday to move items such as the communication and computer equipment.
What day will ICWD be closed to move to the new location?
ICWD will be closed one business day before we begin to receive customers at the new location. Since we anticipate being open for business November 2, 2026, this means ICWD will be closed Friday, October 30, 2026. However, as mentioned above, these dates are subject to change.
Since the exact date of the move is not known, will the information be updated?
ICWD will update the projected closing date and the date we will be working in the new office every Tuesday until we have moved.
Projected Office Move Timeline
October 2026
Construction Work Continues
October 30, 2026
Projected One-Day Closure
November 2, 2026
Anticipated New-Office Opening
We expect to begin receiving customers at 650 Hickory Nut Road on Monday, November 2, pending completion of the remaining work.